madani99 is committed to protecting the personal data of all Users of the Platform. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights you hold in relation to your personal data. By accessing or using the madani99 platform, you acknowledge and agree to the practices described in this Policy.
Last updated: 1 June 2026 | Effective immediately upon publication.
In this Privacy Policy, the following defined terms apply:
2.1 madani99 collects the following categories of Personal Data in the course of operating the Platform and providing the Services:
2.2 madani99 does not collect Special Categories of Personal Data (such as biometric data, health data, or racial origin) except where expressly required for compliance with applicable legal or regulatory obligations.
3.1 Directly from You. The majority of Personal Data held by madani99 is provided directly by you when registering an Account, completing identity verification, making deposits or withdrawal requests, contacting customer support, or participating in promotions.
3.2 Automatically. Certain technical data is collected automatically when you access the Platform, including IP address, device identifiers, and session data, through the use of cookies, server logs, and similar technologies.
3.3 From Third Parties. madani99 may receive Personal Data from third-party identity verification services, fraud detection providers, and payment processors in connection with the performance of our due diligence and compliance obligations. Where such data is received from third parties, it is processed in accordance with this Privacy Policy.
4.1 madani99 processes Personal Data for the following purposes:
4.2 madani99 does not use automated decision-making or profiling that produces legal or similarly significant effects on Users without human review.
5.1 madani99 processes Personal Data on the following legal grounds as applicable:
6.1 madani99 does not sell, rent, or trade Personal Data to third parties for their own marketing purposes.
6.2 madani99 may share Personal Data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data protection obligations:
6.3 Where Personal Data is shared with third-party processors, madani99 requires those parties to implement appropriate technical and organisational security measures and to process data only in accordance with madani99's documented instructions.
7.1 madani99 uses cookies and similar tracking technologies on the Platform for the following purposes:
7.2 madani99 does not use third-party advertising or behavioural tracking cookies that share User data with external advertising networks.
7.3 Users may manage non-essential cookie preferences through their browser settings. Disabling essential cookies will impair access to the Platform and is not recommended.
8.1 madani99 retains Personal Data for as long as necessary to fulfil the purposes for which it was collected, including satisfying applicable legal, regulatory, accounting, and reporting requirements.
8.2 The following indicative retention periods apply:
8.3 Where Personal Data is no longer required for its original purpose or any compatible secondary purpose, and no legal retention obligation applies, madani99 will securely delete or anonymise that data.
9.1 madani99 implements a comprehensive range of technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, destruction, or disclosure:
9.2 In the event of a Personal Data breach that poses a risk to User rights and freedoms, madani99 will notify affected Users and relevant regulatory authorities as required by applicable law, without undue delay.
9.3 While madani99 applies industry-standard security measures, no internet transmission or electronic storage system can be guaranteed to be 100% secure. Users are responsible for maintaining the security of their own Account credentials and devices.
10.1 Subject to applicable law, including the Malaysian Personal Data Protection Act 2010, Users hold the following rights in relation to their Personal Data held by madani99:
10.2 To exercise any of the above rights, please contact the madani99 Data Protection team via Live Chat or email at [email protected]. madani99 will respond to verified data subject requests within 21 calendar days of receipt.
10.3 madani99 may decline requests where permitted by applicable law, including where fulfilling the request would compromise AML or fraud prevention obligations, or where the data is required for the establishment, exercise, or defence of legal claims.
11.1 The madani99 platform is strictly restricted to individuals aged 21 years and above. madani99 does not knowingly collect Personal Data from individuals under the age of 21.
11.2 If madani99 becomes aware that Personal Data has been collected from an individual under 21, the associated Account will be immediately and permanently closed, all collected Personal Data will be deleted, and any funds associated with the Account will be handled in accordance with applicable law.
11.3 If you believe that a minor has provided Personal Data to madani99, please contact us immediately at the details provided in Section 14.
12.1 In the course of providing the Services, Personal Data may be transferred to, stored in, or processed in countries outside Malaysia, including countries where madani99's technology infrastructure, game providers, or fraud prevention partners are located.
12.2 Where such transfers occur, madani99 takes appropriate steps to ensure that the receiving party provides an adequate level of data protection consistent with the requirements of the Malaysian Personal Data Protection Act 2010 and internationally recognised data protection standards.
12.3 These steps may include the execution of appropriate data transfer agreements incorporating standard contractual clauses, or reliance on a third party's certification under a recognised data protection framework.
13.1 madani99 reserves the right to amend this Privacy Policy at any time. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
13.2 Where amendments are material, madani99 will make reasonable efforts to notify registered Users via the Platform or registered contact information prior to the amendments taking effect.
13.3 Continued use of the madani99 platform following publication of any amended Privacy Policy constitutes acceptance of the revised terms. Users who do not accept the amended Policy should discontinue use of the Platform and may request Account closure.
14.1 For any questions, requests, or concerns relating to this Privacy Policy or the processing of your Personal Data by madani99, please contact us through the following channels:
14.2 madani99 aims to respond to all data protection enquiries within 21 calendar days. Complex requests may require additional time, in which case we will acknowledge receipt and provide an estimated response timeline within 5 business days.
Six commitments that define madani99's approach to data protection and User privacy.
All data transmitted between your device and madani99 servers is protected with 256-bit SSL/TLS encryption — the same standard used by major Malaysian banks including Maybank and CIMB. Your credentials and financial data travel securely at all times.
madani99 does not sell, rent, or trade your Personal Data to advertisers or third parties for their own commercial purposes. Data is shared only with service providers necessary for Platform operation, under strict contractual data protection obligations.
madani99's data practices are aligned with the requirements of Malaysia's Personal Data Protection Act 2010. Malaysian players can expect their data to be handled in accordance with the legal framework applicable in their own country.
You have the right to access, correct, and restrict processing of your Personal Data. Submit a request via Live Chat or email and madani99 will respond within 21 calendar days. Withdraw marketing consent at any time without affecting your Account.
madani99 keeps Personal Data only for as long as necessary. Account data is held for 5 years post-closure for AML compliance; transaction records for 7 years. Data no longer required is securely deleted or anonymised.
In the event of a data breach that poses a risk to Users, madani99 will notify affected Users and relevant authorities without undue delay, in accordance with applicable law. Proactive monitoring systems are in place to detect breaches early.
Your data is protected. Your privacy is respected. Your experience is our priority.
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